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Terms & Conditions

A Legal Disclaimer

Effective Date: August 28, 2025

Welcome to Fresh1204Co (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website www.fresh1204.net and our services. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services.

1. Use of Our Services

  • You must be at least 18 years old to place an order.

  • You agree to provide accurate and complete information when placing orders.

  • Our services are intended solely for sending care packages to correctional facilities in compliance with facility rules.

2. Order Acceptance and Restrictions

  • All orders are subject to approval and facility regulations.

  • Correctional facilities may reject or confiscate items that do not comply with their rules. Fresh1204Co is not responsible for items refused or confiscated by facilities.

  • Orders may be canceled or adjusted if the facility prohibits certain products.

3. Pricing and Payment

  • Prices are listed in U.S. dollars and may change without notice.

  • Payment must be made in full at the time of purchase.

  • We accept major credit/debit cards and other secure payment methods.

  • If payment is declined, your order will not be processed.

4. Shipping and Delivery

  • We make every effort to process and deliver packages promptly.

  • Delivery times vary based on facility policies and are not guaranteed.

  • We are not responsible for delays caused by correctional facilities, shipping carriers, or other factors beyond our control.

5. Refunds and Returns

  • No returns on perishable items.

  • Non-perishable items must be returned within 10 days of receipt in the same condition they were received.

  • Returns must include a signed letter of acknowledgement attesting to the condition of the returned item(s).

  • Refunds will only be issued if your order cannot be processed due to an error on our part.

  • No refunds are issued for packages refused, delayed, or confiscated by correctional facilities.

6. Third-Party Providers

  • Fresh1204Co uses third-party service providers (including shipping carriers, correctional facilities, and payment processors) to complete orders.

  • We are not responsible for delays, disruptions, strikes, or shutdowns caused by these third-party companies.

  • If a third-party provider experiences a strike, shutdown, or service interruption without providing at least 30 days’ advance notice, Fresh1204Co cannot be held liable for order delays, cancellations, or losses resulting from such events.

7. User Responsibilities

By using our site, you agree:

  • Not to provide false information.

  • Not to use our services for fraudulent or unlawful purposes.

  • To comply with all applicable laws and correctional facility rules.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Fresh1204Co and may not be copied, distributed, or used without our written consent.

9. Limitation of Liability

  • Fresh1204Co is not responsible for any losses or damages arising from:

    • Delayed or undelivered packages.

    • Rejected or confiscated items by correctional facilities.

    • Unauthorized use of your account or payment method.

    • Strikes, shutdowns, or service disruptions by third-party providers.

  • To the fullest extent permitted by law, our liability is limited to the amount paid for your order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your information.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the “Effective Date” updated. Your continued use of our website means you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Fresh1204Co
Phone: 424-433-6155
Website: www.fresh1204.net

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